To our WTHN community
We have made the very difficult decision to temporarily close our studio operations due to the evolving COVID-19 situation, effective tomorrow 3/14/2020. We will be closely monitoring the situation and will update you as soon as possible regarding our plan to reopen.
To live our core value of being a people-first, health-first business, we are putting the health and safety of our team and client community first. It pains us to make this decision, as supporting each of you on your healing journey is the reason we exist.
What makes this decision exceedingly difficult is that our Healer and Studio Ambassador teams make a living working in the studio and are passionate about seeing you - our clients - on a daily basis. We are committed to our team, and will continue to compensate them while our studio is closed this week. A portion of their income comes from the studio productivity, so in effort to make this up, we’re dedicating 10% of all online sales to help support compensating our studio teams.
While our doors are closed, our Healer and Studio Ambassador teams will be using their time to gather online for ongoing education and training.
For upcoming treatments and members who haven’t had their March treatment yet:
Upcoming treatments. Your appointments will be automatically cancelled. If you were planning on coming Saturday or Sunday, our front desk teams may phone you to ensure you get this message.
Members. Any unused treatments will remain in your account. For those of you who have not been in or charged yet for March, your session will automatically roll over to April.
While we’re socially distancing, we’d love to stay connected. Be sure to follow us on social media as we will be sharing our ancient healing best practices to help deal with stress, immunity + more from home.
We are proud of this decision, even though it was a difficult one to make. We feel a duty to keep the health + well being of our WTHN community at the forefront of every action we take. And we feel very optimistic that we’ll emerge from this better and stronger. We are wishing our WTHN family health + wellness now, and always.
Michelle Larivee and Dr. Shari Auth, WTHN Co-Founders, + The Entire WTHN Team